How good are you at diagnosing computer-related problems??
What would be the first thing you might think if a User called and told you they were having problems with their printer?
Issue: Whenever I print, the paper comes out wrinkled, crumpled and even shredded! Sometimes the ink is wet and smeared.
Now, make your diagnosis then click on the video.
And, no, this is not Lilly. heeheehee!